Warranty Policy
Thanks for shopping at EVITA PERONI.
If you are not entirely satisfied with your purchase, we're here to help.
We are committed to ensuring the quality of our products and your satisfaction.
If your product has a quality issue within 15 days from the date you receive your order, you may contact us for a warranty claim.
Warranty Coverage
Products with manufacturing or quality defects may be eligible for free repair or replacement, depending on the condition of the product.
The final resolution will be determined by our team after assessing the reported issue.
Customers may be required to provide photos or videos of the product and the issue for assessment.
Exclusions
The warranty does not cover damage caused by:
Improper use or handling
Accidental damage
Normal wear and tear
Improper storage or maintenance
Any modification or alteration of the product
How to Make a Warranty Claim
Please contact us within 15 days of receiving your order and provide your order details together with clear photos or videos showing the issue.
Our team will review your case and advise you on the next steps.
Please note: Warranty claims are subject to assessment and approval. Repair or replacement will be provided based on the condition and availability of the product.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us.